Solution and Diagnostic Data Collection. Tho it does present me with a different issue now. Basically the coulours were running out so needless to say I changed the 78 cartridge twice. Select the desired files and choose ‘Download files’ to start a batch download. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. The picture is the only thing on the page.

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Did this solve your problem? Solution and Diagnostic Data Collection. Unfortunatly I don’t have a test printer either or readily available, so trying the cartridge in that one isn’t really an option. Click on view all, this will list all of the in built troubleshooter. The C I have here exhibited poor quality printing. Select your desired files and a list of links will be sent by email.

Make older programs compatible with this version of Windows http: How satisfied are you with this reply? As per the issue description you are facing issue with the printer after upgrading to Windows Having the same frustration with flashing light with new cartridge See my last post.


In reply to Ramesh. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Printer error on HPC with Windows 10 – Microsoft Community

I’ve cleaned the contacts shook the ink cartridge. It’s possible to have multiple defective cartridges. When I switch on printer on light blinks for a second and nothing else,have checked rear cover with out any susccess wil appreciate any advice as am not technical just home user.

This tool applies ho1220c Microsoft Windows PC’s only.

HP c / c/PS / cse / cxi Deskjet Driver for Mac OS X Driver – TechSpot

I’ve tried new colour ink cartridges and black! Sorry this didn’t help. Checkout the link in the post before yours. Install and Update drivers in Windows Here’s the embarrasing mistake I made Kumar Replied on December 16, So it was a hardware fault with the carriage PCA after all.

A point well made since it was abused by the users to the point that there was ink just about anywhere in the printer. Poke something into the locking pin hole to simulate the presence of the cleanout door and then try turning on the printer.


When I run a test print it prints some in black ink then sort of fades away. It would now appear I have an issue with the old laptop,which I think is getting tired. The slow testpage printing already hints that something is wrong somewhere.

HP 1220C deskjet printer,11ppm/8.5ppm

The printing of the test page works hp120c slowly, but with a bit of patience about 10 to 15 minutes of patience it does come out, although it does look like it’s missing quite a bit of coloring. Any of the Deskjet series with the exception of the and use the same cartridge set. Tho it does present me with a different issue now. Europe, Middle East, Africa.

The issue could also be related to the Printer drivers and other updates. How satisfied are you with this response? I’ve cleaned both sets of contacts with IPA and checked the cartridges.

That’s where I got it from.